In 2024, a challenging year for the global economy, CHM sticks to its commitment to provide customers with professional one-stop paper cutting solutions. Facing the pressure of the market, we do not forget the original intention and continue to innovate to ensure that our products and services are always in the leading position in the industry.
Service first, quality is king. CHM founded the national after-sales tour service activities, adhering to the concept of full life cycle service, escort the production of enterprises, help customers reduce operating costs, sustainable stability to create value.
This year is the third year of the national after-sales tour service activities, our after-sales service team from Dongguan Yangtze River, Shandong Yangtze River, Dongtai Yangtze River, footprints all over the country, back and forth to visit many paper products printing package enterprises, in-depth customer site, with a quick response and go all out attitude, to solve various problems of customers, and won the praise of customers.
What are the free service of national after-sales tour?
"Level 1 inspection + Level 2 maintenance + Level 3 maintenance"
Full after-sales service, the first step of physical examination. In order to ensure the safe production of the machine, the service team arriving at the customer site will conduct a comprehensive and detailed "physical examination" of the machine in combination with the production workers, and do not miss any small details, and conduct a comprehensive investigation and treatment of the hidden dangers of the slitting machine in various weather conditions.
In the process of maintenance inspection, we will ask the boot master in detail how they feel, listen to the boot master's feedback on the operation of the machine, and make detailed records.
Repairing the machine is not as good as keeping the machine, if the machine can be correctly maintained in peacetime, it will greatly reduce the operating cost of the machine, but also allow the machine to maintain a better state.
Teaching people to fish is better than teaching people to fish, in addition to the investigation of the slitting machine operation problems, we also organized the boot master, the slitting machine maintenance related knowledge for systematic training. Many scuttling machine teachers have said that through training to master a lot of practical knowledge and skills, the harvest is quite fruitful.
With the re-launch of the national after-sales tour service, we are looking forward to embarking on a new journey to meet you. We believe that through our efforts, we can bring more value to our customers. Let us go hand in hand to create brilliant!
Cheung Kong Machinery is a professional web slitting machine manufacturer and a professional provider of paper products processing solutions in China. Founded in 2004, the company size of 150,000 square meters, with the industry's most professional production technology force and the whole life cycle after-sales service team, praised by customers at home and abroad
